About Us

We will be your most valuable asset when facing a property damage claim. Our highly qualified public adjusters will fight to ensure you receive every dollar you deserve for your property damage claim!

When you file a property damage claim, your insurance company will assign an insurance adjuster to your case to survey and estimate the extent of the damage. It is important to remember that the insurance adjuster is there to represent the insurance company’s interests, not to ensure that you receive the full and proper compensation that you are entitled to. A great public adjuster will work hard to make sure that all covered damage to your property is assessed, documented and paid for.

We have some of the most experienced, knowledgeable, and aggressive Florida public adjusters in the business.
The Icon Group

Our years of experience mean we will uncover any and all damage to your property, including hidden damage that may not otherwise become known until well after your claim has been settled. In addition, our public adjusters will perform a detailed review of your insurance policy and ensure that your property damage claim includes every detail that you are covered for. We understand that you have paid a lot of money for your property insurance and we will work aggressively to make sure you receive the full value of the policy you’ve purchased.

When you employ The Icon Group, you receive professional and personalized service of the highest order. The public adjuster that first visits your property to assess the damage is the same one that will handle all aspects of your case until the moment when you receive your settlement, and the same one that will be available to answer your questions and address your concerns at all stages of the process.

When facing property damage, be sure to call the top adjusters in the business. With The Icon Group on your side, you can be confident that you have the very best in the industry.
The Icon Group

Your Icon public adjuster will:

  • Perform a FREE inspection and evaluation of your property damage
  • Help create a detailed inventory of all covered property
  • Notify your insurance company of the damage and prepare and file your property damage claim
  • Represent you at any meetings or inspections with your insurance company

The Icon Group adjuster’s approach is not to maximize the quantity of claims we process, but it is to maximize the quality of the work that we do. Our public adjusters are members of a team of professionals working tirelessly to get your home or business back to its original state as rapidly as possible. On that team are our dedicated insurance attorneys, who are there to protect your legal rights and consult with your public adjuster on legal matters concerning your claim. No other adjusting firm can compare to our level of expertise, attention to detail, and exemplary customer service.

Our years of experience in Florida provide us with the experience and knowledge you need on your side when facing serious property damage ­– and the chaos and uncertainty it can bring. Property damage claims are our specialty. Hurricanes, fires, plumbing leaks, floods, damaged roofs and more. We have dealt extensively with it all.

Our public adjusters know where to look and where to find any and all of the damage your property has suffered. Immediately after the damage occurs is when you need someone to inspect every detail and ensure that every bit of damage is documented and included in your property damage claim.

Serving South Florida & Central Florida

YOU MAY HAVE AN INSURANCE CLAIM – CALL US TODAY: (866) 651-LOSS (5677)

Claims Information

Different perils damage properties differently - that is why it’s so important to select an advocate with the training and experience to handle your particular type of claim.

The public adjusters at the Icon Group know how to handle virtually any type of damage. No matter what type of loss your property has suffered, we strive to get your property back to pre-loss condition and shoulder your burden of dealing with the insurance company.

Fire

Tab_File16Fires can be caused by electrical malfunctions, lightning, grease, and even human negligence. Fires result in devastating property loss, much of which is immediately apparent (and especially upsetting) to a property owner. Unfortunately, the most pervasive fire damage may not be visible. As a result, fire damage should always be evaluated by a qualified adjuster. Where extensive damage makes it unlikely that your property can be returned to pre-loss condition, the Icon Group will fight for replacement instead of repair.

Wind and Hurricane

Tab_File25Hurricanes and wind can cause devastating damage to your property. Meanwhile, other property owners may be experiencing similar losses. After a major storm the insurance company might not have the man power to get to you, but the Icon Group does. We make sure that damage is properly documented so you can begin making repairs. Our adjusters will make sure your property is protected from future storms. We’ll even help you arrange for temporary lodging or business interruption at the insurance company’s expense.

Water and Mold

Tab_File33Water damage can come from many sources, like heavy rain, plumbing failures, and flooding. When water harms your property, it’s extremely important to mitigate the damage. This means stopping leaks, bailing out water, and drying areas that could develop mold. Our team knows how to inspect for water logged areas and prevent hazardous mold. We’ll also look for unseen damage to your structure to make sure your property is returned to pre-loss condition.

Sinkholes and Collapse

Tab_File35Sinkholes are common in Florida, due to naturally occurring changes in our limestone bedrock. Natural depressions in land surfaces can cause your property to crack or even collapse. While sinkholes often go unnoticed, we know the warning signs. The Icon Group will send an expert to inspect a suspected sinkhole. If a sinkhole is confirmed, we will survey your property to determine whether it’s structurally sound. Expensive repairs shouldn’t come out of your pocket.

Other Perils

BurglaryThe public adjusters at the Icon Group have experience with virtually every type of property damage. You might believe that your policy doesn’t cover damage caused by vandalism, theft, vehicle impact, or even human negligence – like a dropped object. Even if you’re in doubt, our team can help. We’ve recovered settlements that would even surprise others in our industry.


Types of Claims

Residential Services

Most folks will only have one or two claims in a lifetime. That makes it important for you to stay on top of what is covered in your policy. Right now the insurance industry is moving at a fast pace and policy changes are made quite often. For instance, did you know that the burden of proof lies with the property owner? Would you know how to properly document, record, and make your claim for all of the damage? If not, consider The Icon Group as your advocate. Our team will use our expertise to properly present your claim to get all the money you deserve under the policy.

Some examples of Residential Claim Services include:
• Collapse, Decay, & Vibration
• Explosion
• Fire or Smoke
• Hail Damage
• Hurricane or Wind Damage
• Lightning Strike
• Power Outage
• Plumbing Leaks, Back Ups, or Water Damage
• Roof Damage
• Roof Leaks
• Sinkholes
• Theft
• Tornado Damage
• Vandalism
• Water & Flood Damage
• Car vs. House
• Falling Object

Commercial Insurance Claims

No one knows your business better than you do, and following a major loss is a critical time to apply that knowledge. This is a time when you should be focused on maintaining your operations and making vital business recovery decisions instead of learning the ins-and-outs of the insurance claims process. A crucial foundation for recovery rests on the success of your commercial insurance claim. That’s where The Icon Group comes in.

With years of experience in adjusting commercial insurance claims, our public adjusters have helped businesses recover from disasters of all types and sizes. If your business has experienced property damage or business interruption we can help you.

We will assist you with:
• Preparing inventories, estimates and other factual proofs of loss
• Handling all the necessary details for compiling and filing claims
• Meeting requirements of the terms of your insurance policy
• Negotiating with insurance company representatives
• Coordinating all matters essential to a proper and satisfactory adjustment

Property insurance and business interruption claims are complicated, and the learning curve is steep. A public adjuster represents the only category of insurance adjuster that works exclusively for policyholders and never for insurance companies. This means there’s no inherent conflict of interest when it comes to advocating on your behalf to the insurance company.

Public adjusters will typically contact you after a disaster. It’s important for you to know what to ask before hiring a public adjuster so you can distinguish established and trustworthy firms from all the others. To us, it is not just about getting the most out of your commercial insurance claim, but helping you through the entire recovery process.

New Claims Process

The Icon Group will provide you with the peace of mind that comes from knowing that you have an expert team of licensed and experienced public adjusters handling your claim. We will conduct a complete evaluation of your damage, and then document the full extent of your loss by assessing the loss, providing an estimate of damage, compiling photographic evidence, and using outside experts to support your claim as needed.

Would you buy a house without a real estate agent? Would you represent yourself in a legal dispute without an attorney? Have you ever read your policy from front to back and know how to apply your specific coverage to your property damage, all while determining the current fair market value of that loss? Then why consider negotiating a claim without a Public Adjuster? When the insurance company makes their initial inspection and evaluation of a claim, it will determine what path the claim will take to payment or denial. Having The Icon Group associate representing you at the beginning can help the insurance companies representative see your claim in a more favorable view. In addition to obtaining higher settlements, you will sleep better at night knowing we handle the entire process from start to finish, so you can concentrate on what is important to you.

Reopen Claims

Even though your claim has been settled, you may still be entitled to additional benefits. Insurance companies often times fail to properly determine the extent of losses on a insurance claim, rendering a claim evaluation that is lower in value than what policyholders should be paid. The Icon Group will take a look at your loss settlement and determine if you are owed more or if further action is required. We have successfully handled insurance claims that carriers had already closed or paid. In many cases, we found benefits not assessed in the original evaluation. It would be in your best interest to see if we can do the same for you.

Most states have policyholder friendly laws that usually allow you to re−open an insurance claim if you were not fully compensated or denied. Most states allow you to re-open a claim at after the loss occurred. Your initial offer may only be based on what is seen during a preliminary inspection of the premises. Many times there are hidden damages that are discovered during repairs. It is crucial to document the additional damages so you may receive the proper settlement.

You may even have coverage for additional costs incurred during construction such as the following:
• Permit costs
• Architectural fees
• Code Upgrades
• Electrical usage
• Cleaning

Our Service

We Protect Our Clients

The Icon Group is a public adjusting company representing insured’s in residential and commercial property loss claims all over Florida. We make sure the insurance company settles your claim fairly, equitably, and completely. We want to maximize your recovery from the insurance company and relieve you of the stress that comes with filing an insurance claim. Whether your loss was caused by flood, fire, hurricane, plumbing, wind, sinkhole, collapse, vandalism, theft, lightning, tornado, burglary, water or mold, here’s what the Icon Group can do for you:

Documenting Damage

The public adjusters at the Icon Group are property loss experts. Our team will inspect and document your property damage. We know how to compile evidence of the damage to your home or business. Our trained eyes might even uncover damage that you didn’t notice. We also inventory damage to your personal property (like clothes or furniture) so that those items become part of your claim. Unlike the insurance company’s independent adjuster, our public adjusters evaluate your property damage with your best interests at heart. You do not have to settle for the insurance company’s bottom line- the better documented the damage to your property, the better your settlement will be.

Repairs and Replacement

We know you take pride in your property, and the Icon Group will help you get it back to pre-loss condition. The insurance company won’t help you find an honest, qualified repair company, but The Icon Group will. Our public adjusters meet you at your property- day or night- so that you don’t have to handle repairs on your own. We connect you with our network of the best industry professionals so you can get repairs done and get back to living. The Icon Group will even manage cleanup and help you find temporary accommodations on the insurance company’s dollar.

Filing Your Claim

We shoulder your burden of dealing with the insurance company. Our public adjusters are experts on every type of Florida insurance policy, and they’re even familiar with the Florida statutes that govern payouts on insurance policies. The Icon Group will review the fine print of your insurance policy so you don’t have to. We prepare and file your claim, submitting all the evidence necessary for a fast, fair settlement. We serve as the liaison between you and the insurance company so that you can get back to life, family, and work.

While Florida is home to many public adjusters, the Icon Group provides you with more than a second opinion. Our team advocates for the highest settlement possible from the moment you discover property damage until the moment the insurance company writes you a check. The Icon Group has helped thousands of insured’s file and settle insurance claims all over Florida. Let us help you obtain the settlement you deserve – contact us today for a free consultation.

FAQs

I’ve discovered property damage. When should I call the Icon Group?

When you discover property damage in your home or business, your first priority should be safety. Make sure that family or coworkers are out of harm’s way, and then give us a call. The sooner our team gets involved, the sooner you can get back to life as normal. The public adjusters at the Icon Group know how to document loss to maximize your recovery. We will guide so you can set up emergency repairs to your property and we’ll jumpstart your claim with the insurance company. When your property suffers a loss, call us immediately; we’ll be there for you any time, day or night.

How much will it cost for me to hire the Icon Group?

The Icon Group works on a contingency fee basis, which means we don’t get paid unless we recover a settlement for you. We never charge you an hourly rate and we don’t watch the clock while we’re working on your claim. Instead, we are paid a small percentage of the total gross settlement recovered from your insurance company. As always, your initial consultation with the Icon Group is free of charge.

Will the Icon Group get me a better settlement than I can get on my own?

Our goal is to enable you to restore your property to pre-loss condition, even when the insurance company tries to shortchange you. As noted in a study released by Florida’s Office of Program Policy Analysis & Government Accountability (OPPAGA) in January of 2010, insured’s that hire public adjusters receive significantly higher payouts on their insurance claims. Our team wants to get you the highest allowable settlement award possible, and we have a long history of success. With the Icon Group, 99% percent of claims will settle for an amount substantially higher than that listed in the insurance company’s initial estimate of damage. The insurance company has an adjuster in their corner, and you can too. If you’re deciding on a public adjuster, give us call. Our team will give you an independent expert opinion on the damage to your property, and a free consultation on your claim.

I’ve hired a property damage insurance attorney. Can the Icon Group still help me?

The Icon Group will work closely with your attorney to maximize the settlement on your claim. Our adjusters will arm your attorney with the evidence necessary to negotiate with the insurance company.

The insurance company’s proposed settlement isn’t enough. Can the Icon Group help me?

When the insurance company tries to shirk its responsibility to you, the Icon Group is your secret weapon. Our experts provide you with the leverage you need to negotiate with the insurance company. Once our public adjusters survey the damage to your property, the insurance company’s estimate of damage becomes just a first opinion. Our independent estimate forces the insurance company to play on a level playing field. This advantage, along with our assistance in filing and managing your claim, can help you get the settlement you deserve.

The insurance company denied my claim. Can the Icon Group help me?

The insurance company profits from denying your claim, and even employs experts to help them avoid paying out. But you can hire the experts at the Icon Group to prove that you’re entitled to a recovery. Don’t be intimidated by a denial of your claim- when you’re wrongfully denied, our team can get you a settlement.

Commercial and Residential Claims

You may have an Insurance Claim. Call us today: (866) 651-LOSS (5677)